DMSpark values your trust. This Privacy Policy details how we collect, store, utilize, and protect your information when you connect your Instagram accounts to our automation platform.
1. Information We Collect
When you authenticate with Instagram, we obtain necessary credentials through Meta's secure OAuth consent window:
Profile Identity: Your unique Instagram ID, username, profile picture, and business account link.
Access Tokens: Secure credentials generated by Meta API to execute automation workflows on your behalf.
Activity Data: Incoming messages, comment triggers, and story mentions received via official Meta webhooks.
2. How We Use Your Information
Your data is strictly used to deliver high-performance messaging automation:
Processing and delivering instant automated responses to your DMs and comments.
Compiling performance metrics (e.g. number of automations triggered) for your dashboard analytics.
Maintaining active connection sessions with Instagram APIs to prevent service interruption.
Zero Data Monetization: We do not sell, rent, share, or trade your personal data, access credentials, or customer messaging logs with any third parties.
3. User Data Control & Deletion
We fully respect your ownership of your data. You hold absolute control over your connected accounts:
Immediate Revocation: You can disconnect your Instagram page directly from your DMSpark dashboard settings at any time.
Full Database Purge: When you disconnect an account or request account deletion, all active credentials, webhook log caches, and custom triggers associated with your account are immediately and permanently purged from our databases.
DMSpark interacts directly with the secure, official Instagram Graph API. All data transfers between our application servers and Meta's platform are encrypted in transit using industry-standard SSL/TLS protocols.
By connecting your Instagram account, you agree to Meta's own terms and data guidelines, which can be found in the Meta Privacy Policy.
Have privacy-related questions?
Our security compliance team is here to assist you.